Reservation confirmation
Once you have made a reservation, you should receive inmediate confirmation by email. Please ensure you log in your correct email address. In the unlikely case that you didn´t receive this confirmation, please let us know inmediately at: info@hoteltropicalibiza.com

Methop of payment
The method of payment used by our reservation centre is by credit card. The credit cards accepted are Visa, Visa Electrón, Euro/Mastercard, 4B, Maestro, Solo and Switch. The hotel reserves the right to check the validity of the credit cards before the date of arrival.
We offer our guests two methods of payment:

• Fractioned: Once the hotel reservation is confirmed, we will proceed to take the payment for the first night. The rest of the amount will be charged to your credit card approximately 21 days before the arrival of the client to the hotel.
• I-n full: Once the reservation is confirmed, the hotel will charge your credit card for the full stay (100% of the charge).

Reservations on our website are totally secure, all personal details are coded and processed safely.
If you do not feel comfortable providing your credit card details on the internet we offer you the possibility to make your reservation over the phone or by email, always respecting the prices published in our website, and in that case we would give you our bank account details so you can make a deposit.
At the Hotel Tropical we are very serious about data protection, and we only use our clients private information to process the reservation.