Cancellation policy
If you cancel 48 hours before check-in (12.00 o´clock midday on the day of arrival) the hotel will not charge you.
If you cancel two or less days before arrival and you do not turn up, the hotel will charge you for the first night.
You can cancel your reservation by calling +34 971 34 00 50, by fax +34 971 34 40 69 or by email at info@hoteltropicalibiza.com in which you must clearly mention your name and reservation reference number which is included in the reservation confirmation email. If you have made a previous deposit, when it proceeds, it will be returned to you inmediately to the same bank account linked to the credit card through which the payment was made.

Children policy
Children under 2 years old pay 5.00 € per night in a cot, if requested by our guests.
We offer children between 2 years old and 12 years old a discount of 30% of the price of a twin room per person per night, on the selected basis, which will be automatically calculated the moment you make the reservation.
Pet policy
We do not admit any pets into the hotel.

Smoking Policy

• It allows smoking only in certain designated public areas.
• Smoking is allowed in all rooms